What is Engagement Rate and Two Examples of Its Use
Discover how the Engagement Rate (ER) defines the success of SaaS and mobile applications, as well as how to effectively…
Metryki Biznesowe i UX
Customer Retention Rate (CRR)
Customer retention is often viewed as more cost-effective than acquiring new customers. Retaining existing customers requires fewer resources and efforts,…
What is Customer Churn Rate (CCR)?
Customer Churn Rate, a key business metric, measures the percentage of customers who discontinue using a company's services. Understanding and…
NPS (Net Promoter Score) – What Is It?
What is NPS, how to measure it, and why is it so important for businesses? In this article, we will…
Key Metrics for Measuring User Behavior
We focus on methodologies and metrics that enable precise measurement of customer retention, thereby providing companies with the tools necessary…
What is CLV (Customer Lifetime Value) – Free Calculator
CLV can be calculated in two ways: a simpler method and a more advanced one. In the simple version, it…